Senior Manager, Release and Issue Management

Highlights

• Lead issue triage and release management for a deployed humanoid robot fleet.
• Drive root-cause analysis of complex software issues to improve fleet reliability.
• Build diagnostic tools and dashboards that cut time-to-root-cause for field teams.

What they offer

• Employee Assistance Program (EAP)
• Flexible, unlimited PTO and 12 company holidays including winter shutdown for exempt employees
• Catered lunches four times a week and snacks at Salem and Pittsburgh locations
• Generous paid parental leave
• Professional development and tuition reimbursement
• Relocation assistance for eligible roles
• Annual discretionary bonus for eligible roles

Ideal candidate

A technically deep engineering leader who thrives on diagnosing complex systems, aligning cross-functional teams, and mentoring high-ownership engineers to improve fleet reliability.

Requirements

• 10+ years of experience in software engineering, systems engineering, diagnostics, release management, or related engineering disciplines supporting complex robotic or autonomous systems
• 5+ years of experience leading and managing engineering