Customer Success Manager
Anthropic · Seoul, South Korea
CHECKED 4H AGO
Frontier labonsitesenior
At a glance
Highlights
- Be Anthropic's first Korea-based CSM pioneering enterprise AI adoption.
- Partner with Korea's most complex customers to maximize business value.
- Shape research and product direction as the voice of Korean customers.
What they offer
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
Ideal candidate
A strategic, autonomous relationship-builder who thrives in ambiguity and cares deeply about responsible AI. You love partnering with complex enterprises in a new market to drive adoption and long-term value.
Requirements
- 6+ years in customer-facing roles such as Customer Success, Consulting or Solutions Architect
- Experience driving success across consumption-based and seat-based business models
- Technical fluency to articulate AI/ML concepts, API integrations and implementation patterns
- Strategic mindset with strong project management and cross-functional collaboration
- Experience building in a growing region while working across time zones with US HQ
- Fluency in English and Korean required
- Bachelor's degree or equivalent combination of education, training and experience
- remote policy
- Hybrid - in office at least 25% of the time
- visa sponsorship
- Visa sponsorship available with immigration lawyer support
Lab profile
About Anthropic
AI safety company building reliable, interpretable and steerable frontier AI systems.
What they build
- Claude
- Claude API
- Claude Code
Known for
- AI safety and alignment
- Model interpretability research
- Frontier LLM development
Key facts
- Founded in 2021
- Headquartered in San Francisco, California
- Backed by Amazon and Google