Customer Success Manager, Commercial
Anthropic · San Francisco, CA | New York City, NY · San Francisco, CA
CHECKED 2H AGO
Frontier labonsite
At a glance
Highlights
- Drive AI adoption across fast-moving Commercial customers as an early CSM.
- Advise customers on scaling Claude Code, Cowork, API use and value realization.
- Shape product and go-to-market strategy with direct customer insights.
What they offer
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space for collaboration
Ideal candidate
A relationship-driven strategist who loves helping fast-moving customers adopt AI and realize value. You blend business acumen with technical curiosity and thrive shaping playbooks in a new segment.
Lab profile
About Anthropic
AI safety company building reliable, interpretable and steerable frontier AI systems.
What they build
- Claude
- Claude API
- Claude Code
Known for
- AI safety and alignment
- Model interpretability research
- Frontier LLM development
Key facts
- Founded in 2021
- Headquartered in San Francisco, California
- Backed by Amazon and Google