Customer Success Manager
Anthropic · Tokyo, Japan
Frontier labonsite
At a glance
Highlights
- Founding member of Japan Customer Success team pioneering enterprise AI adoption.
- Partner to Japan's most complex customers to scale Claude API and Enterprise use.
- Customer insights directly inform Anthropic research and product direction.
What they offer
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
Ideal candidate
Autonomous relationship-builder who thrives in ambiguity and cares about safe, beneficial AI. You love partnering with Japanese enterprise leaders to drive adoption and translate customer insight into impact.
Lab profile
About Anthropic
AI safety company building reliable, interpretable and steerable frontier AI systems.
What they build
- Claude
- Claude API
- Claude Code
Known for
- AI safety and alignment
- Model interpretability research
- Frontier LLM development
Key facts
- Founded in 2021
- Headquartered in San Francisco, California
- Backed by Amazon and Google
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