Customer Success Manager, Enterprise Tech
Anthropic · San Francisco, CA | New York City, NY · New York City, NY
Frontier labonsitesenior
At a glance
Highlights
- Partner with global tech leaders to drive AI adoption across enterprise accounts.
- Shape product and research priorities with direct customer insights.
- Lead change management to scale AI use across large organizations.
What they offer
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
Ideal candidate
Strategic relationship-builder with 6+ years in customer success or consulting who thrives in complex enterprises. Passionate about AI adoption and guiding tech leaders through change at scale.
Requirements
- 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
Lab profile
About Anthropic
AI safety company building reliable, interpretable and steerable frontier AI systems.
What they build
- Claude
- Claude API
- Claude Code
Known for
- AI safety and alignment
- Model interpretability research
- Frontier LLM development
Key facts
- Founded in 2021
- Headquartered in San Francisco, California
- Backed by Amazon and Google
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