Customer Success Manager, Public Sector (National Security)
Anthropic · Washington, DC · San Francisco, CA
CHECKED 4H AGO
Frontier labonsitesenior$265k–$350k
At a glance
Highlights
- Serve as trusted advisor helping national security missions realize value from AI.
- Drive adoption across mission workloads and demonstrate value to oversight.
- Shape AI roadmap by channeling insights from the most demanding missions.
What they offer
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
Ideal candidate
You are a mission-driven, discreet partner who thrives onsite with national security teams and loves turning complex AI capabilities into real mission outcomes that advance safe, beneficial AI.
Requirements
- U.S. citizenship with active TS/SCI clearance and full-scope polygraph
- Prior experience working with U.S. defense and/or intelligence agencies
- 5+ years in customer-facing roles like Customer Success, TAM or Consulting
- Experience driving adoption of consumption-based and seat-based products
- Technical fluency with AI/ML concepts, APIs and agentic tooling
- Bachelor's degree or equivalent combination of education and experience
- Able to work onsite at customer facilities in National Capital Region 3-4 days per week
- remote policy
- Hybrid - at least 25% in office, with 3-4 days per week onsite at customer facilities for this role
- visa sponsorship
- No sponsorship due to U.S. citizenship and clearance requirement
Lab profile
About Anthropic
AI safety company building reliable, interpretable and steerable frontier AI systems.
What they build
- Claude
- Claude API
- Claude Code
Known for
- AI safety and alignment
- Model interpretability research
- Frontier LLM development
Key facts
- Founded in 2021
- Headquartered in San Francisco, California
- Backed by Amazon and Google