Data Center Global Repairs Program Support

Highlights

• Define and manage end-to-end hardware repair program across growing fleet.
• Own repair turnaround time and compute returned to service fleet-wide.
• Drive failure analysis into fixes with hardware engineering and suppliers.

What they offer

• optional equity donation matching
• generous vacation and parental leave
• flexible working hours

Ideal candidate

Experienced data center operations leader who thrives in complex, fast-paced HPC environments and cares deeply about fleet availability, rigorous repair quality, and turning failure data into lasting fixes.

Requirements

• 8+ years of experience in data center operations as a manager, technical lead or related role
• Proven track record running break-fix programs at large scale across multiple sites
• Managed vendors, OEMs, or contract workforces to measurable SLAs and corrective action
• Hands-on technical depth in server, network, and rack-level hardware
• Built or substantially improved operational processes
• Comfortable working with ticket, telemetry, and inventory data to drive decisions
• Bachelor's degree in relevant domain or equivalent practical experience