Global Head of Renewals, Product & Engineering

Highlights

• Own global renewal outcomes and design the agent-led system that delivers them.
• Ship in-product Claude-generated offers that auto-close standard renewals.
• Run weekly retention forecasts and lead executive talks on largest accounts.

What they offer

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours

Ideal candidate

A systems-minded post-sale leader who has run renewals at scale and shipped automation that replaced manual work. You build with AI daily, grasp renewal economics, and align senior leaders without direct authority.

Requirements

• Owned renewal, retention or post-sale outcomes at large scale
• Led product or engineering teams and shipped software or agents that took over manual work
• Run or designed a blended model of people, outsourced partners and software
• Working grasp of renewal economics: committed and consumption contracts, discount guidance, and term, billing and CRM data
• Built things recently: prototype with Claude, read data and pressure-test agent output
• Set direction with senior executives and held cross-functional teams to it without direct authority
• Bachelor's degree or equivalent combination