Safeguards Enforcement Analyst, Account Takeover & Credential Abuse

Highlights

• Own account-compromise enforcement end to end from detection to restoring access.
• Distinguish compromised customers from willful abusers to avoid collateral damage.
• Shape AI safety policy enforcement for harmless, helpful, honest use.

What they offer

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours

Ideal candidate

Trust & safety or fraud investigator with account-takeover expertise who balances platform protection with empathy for compromised users and cares deeply about AI safety.

Requirements

• Experience in trust and safety, fraud investigation, security operations, or a related field
• Subject matter expertise in one or more of: account takeover, credential abuse, session security, or incident response
• Experience designing or operating enforcement, remediation, or customer-recovery flows — not just detection
• Comfort using data (SQL or similar tools) to trace actor behavior across accounts and to measure what's working
• A thoughtful perspective on the tension between protecting the platform and restoring access for legitimate compromised customers
• Strong written communication skills, with experience producing clear briefs about messy incidents for technical and non-technical stakeholders
• Excellent judgment and the ability to collaborate with team members while navigating rapidly evolving priorities and workstreams