Staff Software Engineer, AI Reliability

Highlights

• Improve reliability across critical paths delivering Claude to users.
• Design monitoring and multi-region high-availability AI serving.
• Lead incident response for core AI and safeguard model serving.

What they offer

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours

Ideal candidate

Reliability-minded distributed systems engineer who stays curious and calm in unfamiliar incidents, thinks holistically about systems, and builds trust across teams to own user outcomes.

Requirements

• Strong distributed systems, infrastructure, or reliability background
• Comfortable jumping into unfamiliar systems during incidents
• Think holistically about how systems compose and where seams are
• Build lasting relationships across teams
• Excellent communication and collaboration skills
• Bachelor's degree or equivalent combination of education, training and/or experience