Staff Software Engineer, AI Reliability Engineering

Highlights

• Keep Claude reliable across the full path from SDK to accelerators.
• Lead incident response for critical AI services and drive improvements.
• Improve reliability across multi-region, multi-cloud serving infrastructure.

What they offer

• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours

Ideal candidate

A curious, brave reliability-minded engineer who thinks holistically about complex systems and builds trusted cross-team partnerships to keep critical services dependable for users.

Requirements

• Bachelor's degree or equivalent combination of education, training and/or experience in relevant field
• Strong distributed systems, infrastructure or reliability background
• Comfortable jumping into unfamiliar systems during incidents
• Holistic systems thinking across team boundaries
• Excellent communication and collaboration skills for cross-company partnering