Community Operations Lead

Highlights

• Build internal tooling powering global Ambassador and student community programs.
• Automate workflows and integrate platforms to scale community ops in 2027.
• Own program operations from onboarding and swag to events and vendor coordination.

What they offer

• Equity
• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan
• Short & long-term disability insurance
• Life insurance
• Various other discounts and perks

Ideal candidate

An action-oriented builder who thrives in ambiguity and cares deeply about community. You love automating messy global operations and empowering champions to scale programs 10x.

Requirements

• Experience building databases, workflows, and automations
• Experience managing vendors, budgets, and event operations globally
• Operations systems designed to scale for the next 10x, not just today
• Familiarity with the realities of global operations: time zones, currencies, international shipping, and local regulations
• Bias toward action: shipping an 80% solution today rather than waiting for perfect, and making an impact on day one
• Care for community and an understanding of the importance of building strong relationships with our champions
• Comfort with ambiguity and energy for greenfield problems as an early hire on a rapidly growing team
• Fluency with Cursor, Databricks, Luma, Slack, Notion, Salesforce, CRM, and Clay