Technical Support Engineering Manager, Singapore, Australia, New Zealand, Indonesia
Cursor · Singapore · Australia
Applied AIremoteLead
At a glance
Highlights
- Lead first APAC support engineering team for SpaceXSI users.
- Solve complex challenges to help users succeed with Super Intelligence.
- Build automations that make AI-enhanced developer support world-class.
Ideal candidate
Former support engineer turned leader who thrives in fast-paced startups and loves developer tools. Proactive, curious coach passionate about growing people and improving support through automation.
Requirements
- Experience as a Technical Support Engineer or in a hands-on technical support role
- Experience managing or leading a technical support team in a SaaS or developer-focused company
- Strong debugging and problem-solving skills with understanding of software development workflows
- Familiarity with IDEs, LLMs, and AI-powered developer tools
- Excellent communication skills with ability to coach teams and engage senior stakeholders
- Self-starter with curiosity, creativity, and bias for action
Lab profile
About Cursor
Automates coding with AI-powered editor for professional programmers.
What they build
- Cursor AI code editor
- Cursor for Enterprise
Known for
- AI-assisted coding
- Applied ML research
- Developer tools
Key facts
- Founded in 2022
- Headquartered in San Francisco
- Backed by Thrive Capital and Andreessen Horowitz
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