IT Operations Specialist

Highlights

• Support onboarding and offboarding to keep employees productive and equipped.
• Coordinate access requests and keep IT operations organized and audit-ready.
• Provide on-site support for meeting rooms, printers and shared office tech.

Ideal candidate

Detail-oriented IT support professional who enjoys helping people and keeping operations running smoothly. Thrives in process-driven, collaborative environments supporting employees across HR, Security and Workplace teams.

Requirements

• Experience in IT Operations, IT support, workplace support, or a similar internal IT role
• Hands-on experience supporting employees with day-to-day IT requests in macOS, Windows and Linux environments
• Experience with onboarding and offboarding, equipment provisioning, software and license distribution, and access-related processes
• Experience working with ticketing systems, request queues, and operational workflows with SLA-sensitive tasks
• Attention to detail in process-driven work and keeping requests moving to completion
• Authorized to work in the U.S.