IT Support Engineer
Basecamp Research · Boston
Bio & Science AIonsite$90k–$150k
At a glance
Highlights
- Be the first IT point of contact owning foundations for a growing team.
- Support scientists designing a new generation of medicines with AI.
- Keep office, labs and meeting tech running in Kendall Square.
What they offer
- Equity
- Strong healthcare plan covering family members
- 401(k) and life insurance
- Carrot Fertility with IVF stipend
- Coaching and twice-yearly promotion opportunities
Ideal candidate
Proactive, organized helper who thrives in fast-moving startups and enjoys supporting non-technical colleagues. Curious about biotech and motivated by enabling science that matters.
Requirements
- Hands-on experience in IT support or system administration, ideally in a startup or scale-up
- Confident supporting macOS, Windows and iOS environments
- Experience with MDM tooling and Google Workspace administration
- Experience configuring SSO/SAML for SaaS applications
- Familiarity with AWS IAM or similar cloud access management
- Organised and self-directed, comfortable owning a ticket queue
- Clear communicator who enjoys helping non-technical colleagues
- Fluency in English
Lab profile
About Basecamp Research
Building frontier AI for therapeutic design to reprogram the body to repair itself.
What they build
- EDEN AI models for therapeutic design
- BaseData proprietary genomic dataset
- Peptide therapeutics
Known for
- 10B+ gene proprietary dataset
- Genetic diversity beyond public data
- Global collections across seven continents
- Integrated AI model and medicine design
Key facts
- BaseData spans 10B+ genes
- Partnerships in 30+ countries across seven continents
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