Account Solutions Architect - Engaged

Highlights

• Serve as named technical partner helping customers scale AI workloads in production.
• Work hands-on with advanced AI teams from training through deployment and scale.
• Represent customer voice internally to shape product and unblock critical needs.

What they offer

• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment

Ideal candidate

Customer-focused AI practitioner who loves owning technical relationships end-to-end and helping leading AI teams deepen adoption and scale in production.

Requirements

• 4+ years of relevant experience in a solutions engineer, AI-oriented solutions consultant, or technical field engineering role
• Proficiency in Python
• Hands-on experience training, fine-tuning, evaluating, and deploying deep learning models, including modern LLM architectures
• Experience designing and deploying production LLM-powered applications for customer use cases
• Familiarity with running AI workloads on at least one major cloud platform (AWS, GCP, or Azure)
• Demonstrated ability to break down and solve complex, often novel, technical problems with enterprise customers
• Excellent written and verbal communication and presentation skills for engineering and executive audiences