AI Engineer

Highlights

• Build AI agents that investigate and act on real customer issues.
• Support clients running some of the largest AI workloads in the world.
• Own agent logic, retrieval, safeguards and measurement in production.

What they offer

• Tuition reimbursement
• Employee Stock Purchase Program (ESPP)
• Mental wellness benefits through Spring Health
• Family-forming support through Carrot
• Paid parental leave
• Childcare support with Kinside
• 401(k) with employer match
• Flexible PTO
• Catered lunch in office locations
• Casual work environment

Ideal candidate

A hands-on engineer who thrives alongside support teams in live incidents and cares about trustworthy automation. You balance AI with deterministic logic and own systems that must explain reasoning and act safely.

Requirements

• 3+ years professional software engineering experience with Go or Python
• Experience taking AI application from prototype to production and supporting it
• Hands-on experience with agent patterns including tool calling and multi-step orchestration
• Experience building and evaluating retrieval systems against baselines
• Experience designing controls for production automation including approvals and audit trails
• Experience diagnosing and fixing root causes of LLM application failures
• Experience with LLM observability including tracing, cost and latency
• Working knowledge of Kubernetes and CI/CD deployment
• Experience integrating third-party APIs including auth and secrets handling