Senior Account Solutions Architect

Highlights

• Own the technical relationship with existing customers across the full platform.
• Partner with leading AI teams as they build, train, and scale production workloads.
• Serve as trusted advisor deepening adoption and driving expansion opportunities.

What they offer

• Tuition Reimbursement
• Employee Stock Purchase Program (ESPP)
• Mental wellness benefits through Spring Health
• Family-forming support via Carrot
• Paid parental leave
• Flexible childcare support with Kinside
• 401(k) with generous employer match
• Flexible PTO
• Catered lunch in office and data center locations

Ideal candidate

Customer-obsessed AI practitioner with field engineering experience who loves owning technical relationships end-to-end and helping leading AI teams scale real-world workloads in production.

Requirements

• 4+ years in solutions engineering, AI solutions consulting, or technical field engineering
• Proficiency in Python
• Hands-on experience training, fine-tuning, evaluating and deploying deep learning models including LLMs
• Experience designing and deploying production LLM-powered applications for customers
• Familiarity running AI workloads on AWS, GCP, or Azure
• Ability to solve complex novel technical problems with enterprise customers
• Excellent communication skills translating technical concepts for engineering and executive audiences