Technical Support Engineer II - CoreWeave Forge

Highlights

• Support Forge platform ML engineers use to track experiments and build with LLMs.
• Debug customer AI training workflows and resolve SDK and API integration issues.
• Bring field insights back to Forge engineering to help shape product roadmap.

What they offer

• Tuition reimbursement
• Employee Stock Purchase Program (ESPP)
• Mental wellness benefits through Spring Health
• Family-forming support through Carrot
• Paid parental leave
• Flexible childcare support with Kinside
• 401(k) with generous employer match
• Flexible PTO
• Catered lunch in office and data center locations

Ideal candidate

A customer-obsessed problem-solver with 2+ years building with code who loves ML and helping users become power users. Self-directed, empathetic communicator who thrives in fast-paced support and collaboration with engineering.

Requirements

• 2+ years programming experience from engineering role, CS degree, or personal projects
• Python proficiency
• Experience with ML frameworks and tools like TensorFlow, PyTorch, Keras, Jupyter and matplotlib
• Interest in machine learning and passion for enabling users
• Highly organized with timely follow-up and autonomous work style
• Kind, thoughtful customer communication and internal collaboration mindset
• Willingness to participate in 24/7 on-call rotation including weekends