Cloud Support Engineer ll
Crusoe · San Francisco, CA - US · New York, NY - US
Infrastructureonsitemid-level$120k–$140k
At a glance
Highlights
- Power groundbreaking AI, physics and biology work on sustainable GPU cloud.
- Be the primary contact helping customers achieve research goals seamlessly.
- Join a vertically integrated AI stack built from electrons to tokens.
What they offer
- Competitive compensation, bonus and Restricted Stock Units
- Paid time off, paid holidays and leave programs
- Comprehensive health, dental and vision insurance
- 401(k) retirement plan with 4% company match
- Paid parental leave and professional development reimbursement
- Daily meals allowance, cell phone stipend and commuter benefits
Ideal candidate
A motivated, customer-obsessed problem-solver who thrives amid ambiguity with urgency. You care about sustainability and enabling breakthrough research through exceptional service.
Requirements
- Bachelor's in IT, Computer Science, Engineering or 2+ years equivalent experience
- 2+ years in customer support, ideally in cloud, storage or networking
- Strong Linux CLI skills
- Proficiency with Git
- Experience with Kubernetes, Slurm, Terraform and Grafana
- Familiarity with AWS, Azure or GCP
- Excellent communication and ability to prioritize escalations
Lab profile
About Crusoe
Vertically integrated AI infrastructure company powering ambitious AI workloads from electrons to tokens.
What they build
- Crusoe Cloud for AI workloads
- Purpose-built AI data centers
- Managed GPU infrastructure
Known for
- Vertically integrated from electrons to tokens
- Owns and operates full infrastructure stack
- Built for large-scale AI workloads
Key facts
- Founded in 2018
- Headquartered in San Francisco, CA
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