Director, Customer Enablement

Highlights

• Build the customer enablement function from the ground up at Crusoe.
• Own onboarding from contract signature through production readiness.
• Lead scalable education from webinars to role-based learning paths.

What they offer

• Restricted Stock Units
• Bonus
• Paid time off, paid holidays & leave programs
• Comprehensive health, dental & vision insurance
• Employer HSA contributions
• Paid parental leave
• Professional development & tuition reimbursement
• 401(k) with 4% company match
• Daily meals allowance
• Mental health & wellness support

Ideal candidate

Builder who thrives in ambiguity and turns complex platforms into clear learning journeys. You are customer-obsessed, cross-functional, and energized by scaling enablement with urgency and ownership.

Requirements

• Bachelor's degree
• 8+ years leading Customer Enablement, Customer Success Enablement, Technical Enablement, Learning & Development, or Customer Education organizations
• 3+ years leading managers or building enablement teams
• Experience designing scalable onboarding programs for enterprise customers
• Experience building internal enablement programs for technical customer-facing organizations
• Strong understanding of cloud infrastructure, Kubernetes, AI infrastructure, GPU computing, or enterprise SaaS
• Experience creating customer education programs, certifications, documentation, and technical learning experiences
• Excellent program management, executive communication and cross-functional leadership