Senior Cloud Support Engineer
Crusoe · Dublin - IE
Infrastructureonsitesenior
At a glance
Highlights
- Serve as primary support contact helping customers advance AI research on Crusoe.
- Join 24/7 on-call rotation ensuring timely resolution of critical cloud issues.
- Partner with SRE, Networking and Storage teams from triage through RCA delivery.
What they offer
- pension contributions
- private health and dental insurance
- income protection
- life assurance
Ideal candidate
A customer-obsessed problem-solver who thrives in fast-paced, mission-driven teams and finds purpose in sustainable AI infrastructure and helping researchers succeed.
Requirements
- Bachelor's in IT, Computer Science, Engineering or 4+ years equivalent experience
- Strong Linux CLI skills
- Proficiency with Git
- 5+ years customer support experience, ideally in cloud, storage or networking
- Experience with Kubernetes, Slurm, Terraform and Grafana
- Familiarity with AWS, Azure, GCP
- Excellent communication and ability to prioritize escalations
- Understanding of Infiniband, RDMA, RoCE and SDN
Lab profile
About Crusoe
Vertically integrated AI infrastructure company powering ambitious AI workloads from electrons to tokens.
What they build
- Crusoe Cloud for AI workloads
- Purpose-built AI data centers
- Managed GPU infrastructure
Known for
- Vertically integrated from electrons to tokens
- Owns and operates full infrastructure stack
- Built for large-scale AI workloads
Key facts
- Founded in 2018
- Headquartered in San Francisco, CA
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