Senior Cloud Support Engineer
Crusoe · Tel Aviv - IL
Infrastructureonsitesenior
At a glance
Highlights
- Be a key technical partner helping customers maximize GPU-powered infrastructure.
- Diagnose complex issues from triage through root cause analysis with global teams.
- Strengthen global support by creating docs, SOPs and improving tooling efficiency.
What they offer
- Competitive benefits package
- Pension contributions
- Work-life balance perks
Ideal candidate
Problem-solving, customer-focused engineer with 5+ years in cloud support who thrives in fast-paced, mission-driven teams. Takes ownership, communicates clearly in English and Hebrew, and loves cutting-edge AI infrastructure.
Requirements
- Bachelor's degree in IT, Computer Science, Engineering or 4+ years equivalent experience
- At least 5 years in technical support (cloud, storage, or networking)
- Strong CLI skills and comfort navigating Linux environments
- Experience using Git for collaboration and version management
- Clear communication in English and Hebrew
- Hands-on experience with Kubernetes, Slurm, Terraform, and Grafana
- Familiarity with AWS, Azure, or GCP
- Understanding of Infiniband, Slurm, RDMA, RoCE, and SDN
- Ability to prioritize competing escalations
Lab profile
About Crusoe
Vertically integrated AI infrastructure company powering ambitious AI workloads from electrons to tokens.
What they build
- Crusoe Cloud for AI workloads
- Purpose-built AI data centers
- Managed GPU infrastructure
Known for
- Vertically integrated from electrons to tokens
- Owns and operates full infrastructure stack
- Built for large-scale AI workloads
Key facts
- Founded in 2018
- Headquartered in San Francisco, CA
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