Senior Cloud Support Engineer - Weekend Shift
Crusoe · New York, NY - US · Dallas, TX - US
Infrastructureonsitesenior$135k–$165k
At a glance
Highlights
- Empower customers using sustainable GPU cloud for AI/ML and research breakthroughs.
- Lead incident triage and response, driving clear communication to resolution.
- Solve complex challenges with cutting-edge tech alongside a talented team.
What they offer
- Restricted Stock Units and bonus
- Paid time off, holidays and leave programs
- Comprehensive health, dental and vision insurance
- HSA contributions and paid parental leave
- 401(k) with 4% company match
- Professional development and tuition reimbursement
- Daily meals allowance and commuter benefits
Ideal candidate
Highly motivated customer-obsessed problem solver with deep cloud expertise who thrives on urgency, ownership, and sustainability. You love helping customers succeed and growing alongside experts in a fast-moving, mission-driven team.
Requirements
- Deep understanding of cloud platforms and services
- Experience with automation tools and scripting languages
- Demonstrated ability to analyze complex issues and develop solutions
- Proven ability to mentor, train and onboard colleagues
- Passion for customer success and sustainability
- remote policy
- On-site required for weekday shifts
Lab profile
About Crusoe
Vertically integrated AI infrastructure company powering ambitious AI workloads from electrons to tokens.
What they build
- Crusoe Cloud for AI workloads
- Purpose-built AI data centers
- Managed GPU infrastructure
Known for
- Vertically integrated from electrons to tokens
- Owns and operates full infrastructure stack
- Built for large-scale AI workloads
Key facts
- Founded in 2018
- Headquartered in San Francisco, CA
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