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Service Desk

Crusoe · Tel Aviv - IL

Infrastructureonsite
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At a glance

Highlights

  • Own complex technical issues end to end while keeping operations running smoothly.
  • Lead company-wide technology rollouts and system upgrades.
  • Partner across teams and vendors to elevate user experience.

What they offer

  • Pension contributions
  • Perks to support work-life balance

Ideal candidate

Self-motivated, customer-obsessed problem solver who thrives in fast-paced environments. You take pride in untangling complex issues end to end and are energized by continuous learning and growth.

Requirements

  • Strong background in cloud identity management platforms (SSO, SAML 2.0, and MFA)
  • Hands-on experience with MDM automation tools such as Google MDM, Kandji, or Intune
  • Experience administering and troubleshooting Windows, macOS, and Linux systems
  • Familiarity with MDR/XDR platforms such as Sophos XDR, CrowdStrike, or Huntress
  • Proficiency with ticketing systems, IT documentation platforms, and SaaS management
  • Experience working as a project-oriented engineer, comfortable leading initiatives end to end
  • Strong written, oral, and interpersonal communication skills
  • Ability to pass a background check

Lab profile

About Crusoe

Vertically integrated AI infrastructure company powering ambitious AI workloads from electrons to tokens.

What they build

  • Crusoe Cloud for AI workloads
  • Purpose-built AI data centers
  • Managed GPU infrastructure

Known for

  • Vertically integrated from electrons to tokens
  • Owns and operates full infrastructure stack
  • Built for large-scale AI workloads

Key facts

  • Founded in 2018
  • Headquartered in San Francisco, CA
More about Crusoe →
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