Staff Engineer, Customer Insights & Alerts

Highlights

• Own correlation logic turning detector signals into customer-facing insights.
• Build fleet-level anomaly detection pipelines with actionable tenant insights.
• Ship alert engines and insight delivery surfaces end-to-end across the stack.

What they offer

• Restricted Stock Units
• Paid time off, paid holidays & leave programs
• Comprehensive health, dental & vision insurance
• Paid parental leave
• Professional development & tuition reimbursement
• 401(k) retirement plan with company match
• Daily meals allowance
• Commuter benefits

Ideal candidate

A customer-obsessed Staff-level builder who thrives in 0-to-1 ambiguity and loves turning noisy fleet signals into sharp, trustworthy insights while elevating team craft through mentorship.

Requirements

• 5+ years of software engineering experience
• Deep experience building anomaly detection systems and heuristics-based rule engines
• Proven ability to navigate precision/recall trade-offs and maintain accurate thresholds
• Strong foundation in building reliable, scalable backend distributed systems
• Ability to explain complex logic and elevate team through mentorship