Senior Support Engineer (GovOps)

Highlights

• Serve as technical authority for platform reliability across GovCloud enclaves.
• Lead live incident response for mission-critical federal AI workloads.
• Partner with Core Engineering to drive permanent fleet-wide fixes.

What they offer

• Annual performance bonus
• Equity
• Comprehensive benefits and perks

Ideal candidate

A systems specialist who thrives under pressure in secure federal environments and cares deeply about safeguarding mission-critical AI infrastructure through deep troubleshooting and operational ownership.

Requirements

• Active TS/SCI security clearance
• Bachelor's degree in Computer Science, Systems Engineering, Mathematics, or equivalent practical experience
• 5+ years of experience in Systems Engineering, Cloud Infrastructure, Senior Support Engineering, DevSecOps, or related technical operations role
• Deep expertise in Linux/Unix OS internals, networking, process/resource debugging, and distributed systems
• Hands-on proficiency in Python, Bash, Go, or Java with ability to read source code, debug defects, and write diagnostic scripts