Sr. Designated Support Engineer, Apache Spark™

Highlights

• Provide high-touch support for large strategic enterprise accounts.
• Lead recovery for business-critical incidents with senior leadership.
• Champion customers and chair stakeholder roundtables for trust.

Ideal candidate

Customer-obsessed problem solver with data engineering background who thrives on high-stakes troubleshooting and building trusted relationships with strategic accounts and executives.

Requirements

• Minimum 3 years of dedicated experience in Data Engineering building large-scale data pipelines
• Minimum 3 years designing, developing, testing and sustaining Python/Java/Scala applications
• Deep architectural knowledge of Apache Spark internals including memory management, DAGs and optimizers
• Proven track record troubleshooting Spark issues like data skew, OOM errors and slow joins
• Highly effective project managing multiple tasks and work streams to conclusion
• Excellent written and verbal communication with executive presence for non-technical stakeholders
• Customer-facing experience as Support Engineer, TAM, DSE or production support preferred