Sr. Engagement Manager
Databricks Mosaic · Sydney, Australia
CHECKED 14H AGO
Infrastructureonsitesenior
At a glance
Highlights
- Help customers accelerate value through Databricks platform adoption.
- Orchestrate professional services and training engagements end-to-end.
- Partner with Sales, Engineering and Product teams on success programs.
Ideal candidate
Customer-obsessed leader with Data and AI delivery background who builds executive trust, drives governance and delivery excellence, and cares about turning use cases into production business value.
Requirements
- Data and AI domain knowledge with production implementations delivering business value
- Proven experience in senior customer-facing roles blending influencing and execution
- Excellent customer-facing skills building relationships up to senior executives
- Track record of identifying customer needs and implementing solutions
- Strong leadership with project governance and delivery excellence
- Service delivery and program management skills tied to success outcomes
- Proven experience estimating effort, scoping services and creating SOWs
- Proven achievement of KPIs including CSAT, bookings and revenue
Lab profile
About Databricks Mosaic
Builds unified data analytics and AI platform to productionize AI applications.
What they build
- Databricks platform
- Unified Data Analytics and AI
- AI platform
Known for
- Forward-deployed AI engineering
- Productionizing first-of-kind AI applications
- Customer platform adoption and scale
- Cross-functional engineering and product collaboration