Sr. Engagement Manager, FDE

Highlights

• Help customers accelerate value through adoption of the Databricks platform.
• Build and sell programs delivered by the Forward Deployed Engineering team.
• Partner with Sales, Engineering, Partners, Support and Product teams.

Ideal candidate

Strategic, customer-obsessed leader who thrives at the intersection of sales and delivery. You build trusted executive relationships and turn complex business problems into high-value programs.

Requirements

• Data and AI domain knowledge with experience driving business value through production implementations
• Proven experience in senior customer-facing / services sales roles
• Ability to build strong relationships at all levels including senior executives
• Track record of identifying customer needs and successfully implementing solutions
• Strong leadership experience enforcing project governance and delivery excellence
• Service delivery and program management skills translating outcomes into program plans
• Proven experience estimating effort and scope for services
• Proven experience meeting KPIs and targets including CSAT, bookings and revenue
• Outstanding communication and customer relationship skills
• Native-level fluency in English and professional proficiency in Mandarin or Bahasa