Sr Technical Solutions (Backline)
Databricks Mosaic · Japan · Singapore
CHECKED 13H AGO
Infrastructureonsitesenior
At a glance
Highlights
- Resolve critical customer escalations for the Databricks Data + AI platform.
- Act as technical bridge between support and engineering to vet issues.
- Improve platform supportability with runbooks, tooling and automation.
Ideal candidate
Customer-obsessed troubleshooter who thrives on complex escalations and takes ownership end-to-end. You love bridging support and engineering to improve products and help data teams succeed.
Requirements
- 7+ years of industry experience
- Experience supporting Java, Scala or Python-based applications
- Expert scripting with Python or Shell
- Comfortable with black box troubleshooting
- Experience troubleshooting Distributed Big Data Computing environments
- Experience with SQL-based database systems
- Experience in Linux and network troubleshooting
- Experience with AWS, Azure or GCP services
- Bachelor's degree in Computer Science or related field
Lab profile
About Databricks Mosaic
Builds unified data analytics and AI platform to productionize AI applications.
What they build
- Databricks platform
- Unified Data Analytics and AI
- AI platform
Known for
- Forward-deployed AI engineering
- Productionizing first-of-kind AI applications
- Customer platform adoption and scale
- Cross-functional engineering and product collaboration