Staff Designated Support Engineer
Databricks Mosaic · Sydney, Australia
CHECKED 15H AGO
Infrastructureonsitestaff
At a glance
Highlights
- Deliver high-touch specialized support for Databricks' largest strategic customers.
- Build rapid POCs to solve critical customer challenges and showcase capabilities.
- Advocate for customers as trusted technical advisor in business reviews.
Ideal candidate
Customer-obsessed problem solver with a distributed-systems background who thrives unblocking strategic accounts. You love being a trusted advisor, collaborating onsite, and turning complex issues into proactive solutions.
Requirements
- 10+ years designing, building, and troubleshooting distributed computing applications
- 4+ years delivering production-scale Spark/ML/AI solutions using Python, Java, or Scala
- Hands-on expertise with data lakes, SQL databases, and cloud warehousing/ETL tools
- Deep knowledge of Spark internals, Delta/Iceberg, JVM optimization, and memory management
- Proficiency in ML, deep learning, and generative AI ecosystems
- Practical experience with AWS, Azure, or GCP and CI/CD, monitoring, and alerting
- 3-5 years in customer-facing roles such as TAM or Solutions Architect
Lab profile
About Databricks Mosaic
Builds unified data analytics and AI platform to productionize AI applications.
What they build
- Databricks platform
- Unified Data Analytics and AI
- AI platform
Known for
- Forward-deployed AI engineering
- Productionizing first-of-kind AI applications
- Customer platform adoption and scale
- Cross-functional engineering and product collaboration