Staff Technical Solutions Engineer (Platform)
Databricks Mosaic · Bengaluru, India
CHECKED 13H AGO
Infrastructureonsitestaff
At a glance
Highlights
- Lead resolution of high-priority incidents for the Data Intelligence platform.
- Serve as primary contact for escalated customer issues to ensure satisfaction.
- Turn support insights and feedback into lasting platform stability improvements.
What they offer
- Opportunities for professional development and career advancement
- Comprehensive benefits and perks
Ideal candidate
Seasoned customer-facing problem solver who thrives on high-pressure incidents and loves turning complex failures into lasting platform improvements. Analytical, calm communicator passionate about reliability and customer success.
Requirements
- Minimum 12 years hands-on experience in technical support or engineering role related to data platforms
- Deep understanding of Databricks architecture and Apache Spark
- Experience with cloud platforms such as AWS, Azure or GCP
- Strong capabilities in designing and managing data pipelines and distributed computing
- Proficiency in Unix/Linux administration
- Familiarity with DevOps practices
- Skills in log analysis and monitoring tools
- Exceptional verbal and written communication skills
- Bachelor's degree in Computer Science, Engineering or related field
Lab profile
About Databricks Mosaic
Builds unified data analytics and AI platform to productionize AI applications.
What they build
- Databricks platform
- Unified Data Analytics and AI
- AI platform
Known for
- Forward-deployed AI engineering
- Productionizing first-of-kind AI applications
- Customer platform adoption and scale
- Cross-functional engineering and product collaboration