Technical Program Manager

Highlights

• Lead commercial delivery across diverse customer engagements in New Zealand.
• Serve as trusted advisor to senior stakeholders through all delivery stages.
• Drive growth in key accounts enabling continued Databricks platform adoption.

Ideal candidate

Customer-obsessed delivery leader who thrives in ambiguity, builds trust with executives, and balances outstanding outcomes with commercial discipline to grow key accounts.

Requirements

• Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment
• Extensive experience managing projects with teams of up to 5 people, with contract values in excess of $0.5 million
• Ability to engage, influence, and build trust with senior executive stakeholders including CxOs
• Strong understanding of cloud platforms (AWS, Azure, GCP) and familiarity with data lakehouse architecture
• Demonstrated ability to manage multiple workstreams across technical and business stakeholders, balancing scope, time, and risk
• Experience working with cross-functional teams, including engineering, solution architects, sales, and partners
• Skilled in driving structured governance, managing stakeholder expectations, and facilitating executive-level communication
• Experience setting up and managing project delivery frameworks including Agile, Scrum, or hybrid methodologies, ideally with PMI/PRINCE/AGILE certification
• Comfort with ambiguity and ability to bring clarity and structure to evolving customer engagements
• Ability to identify delivery risks early and implement mitigation plans
• Experience with commercial aspects of delivery, including change control, SoW management, and margin protection
• High ownership mindset with a bias for action, accountability, and customer success
• Excellent verbal and written communication skills with ability to influence at all levels
• Experience identifying opportunities to expand or upsell services in ongoing delivery engagements