Account Manager - DACH

Highlights

• Own technical depth and commercial growth for top DACH customers end to end.
• Drive onboarding and expansion across voice models, creative tools, and Agents.
• Turn usage data into new use cases and production-scale AI deployments.

What they offer

• Annual discretionary stipend for learning and development
• Annual discretionary stipend for social travel to meet colleagues
• Annual team offsite in a new location
• Monthly co-working stipend if not near a main hub
• Growth paths with opportunities to drive impact beyond role

Ideal candidate

A builder-minded, self-driven account manager who thrives in ambiguity and loves owning both technical problem-solving and commercial growth for DACH customers.

Requirements

• 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the DACH region
• Proven experience owning and managing a defined book of business
• Fluent in German and English
• Proven experience working across the DACH market with knowledge of landscape and cultural nuances
• Familiarity and experience with building and deploying AI agents
• Strong builder mindset, thriving in ambiguity as a pioneer driving revenue outcomes
• Familiarity with API integrations and navigating SDKs
• Proven experience working cross-functionally with Sales, Engineering, Product, and Marketing
• Proven experience driving revenue outcomes, owning a revenue quota, renewals and cross-sell
• Excellent problem-solving, technical, and analytical skills
• Strong communication and interpersonal skills building relationships at all levels
• Self-motivated and able to work independently in a remote or distributed team