Account Manager - Enterprise
ElevenLabs · New York · United States · San Francisco
Applied AIremotesenior
At a glance
Highlights
- Own 25 to 50 enterprise accounts defining AI-native experiences.
- Advise customers on agent design, voice customization and flows.
- Drive expansion across ElevenAgents, ElevenCreative and ElevenAPI.
What they offer
- Annual discretionary learning and development stipend
- Annual discretionary social travel stipend to meet colleagues
- Annual team offsite in a new location
- Monthly co-working stipend if not near main hubs
Ideal candidate
A commercially-driven relationship builder who loves going deep with complex organizations, translating technical wins into growth and owning customer success end to end.
Requirements
- 5 to 7 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products
- Own revenue outcomes end to end at enterprise level including quota, retention and expansion without sales handoff
- Navigate complex enterprise dynamics where champion and economic buyer are misaligned
- Hold technical conversations with developers and engineering teams with familiarity in AI concepts, APIs and SDKs
- Use product data to spot health signals, expansion opportunities and churn risk early
- Present to C-suite, troubleshoot with engineering and close with procurement
- remote policy
- Remote-first, anywhere in the United States
Lab profile
About ElevenLabs
AI research and product company building human-like voice models for users and businesses.
What they build
- Human-like AI voice models
- Voice AI platform for businesses
Known for
- Human-like voice synthesis
- Enterprise adoption including Deutsche Telekom and Meta
Key facts
- Launched January 2023
- Raised $781M in funding
- Backed by Andreessen Horowitz, ICONIQ Growth and Sequoia
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