Account Manager - India

Highlights

• Partner with enterprises building conversational agents on ElevenLabs platform.
• Advise on agent design, personas, flows, and voice customization in production.
• Analyze conversation data to improve accuracy, experience, and reliability at scale.

What they offer

• Annual discretionary learning and development stipend
• Annual discretionary social travel stipend to meet colleagues
• Annual company offsite in a new location each year
• Monthly co-working stipend if not near main hubs

Ideal candidate

Customer-obsessed operator experienced in B2B SaaS who thrives advising enterprises hands-on and turning technical wins into durable growth. Self-motivated, analytical and deeply attuned to the Indian market.

Requirements

• 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India
• Familiarity and experience with building and deploying AI agents
• Familiarity and experience with API integrations, and comfort navigating SDKs
• Proven experience driving revenue outcomes, including owning a revenue quota and closing cross-sell opportunities
• Excellent problem-solving, technical, and analytical skills
• Strong communication and interpersonal skills with customers at all levels
• Strong understanding of the Indian market landscape and cultural nuances
• Self-motivated and able to work independently in a remote team