Account Manager Lead - Corporate

Highlights

• Lead Corporate AM team across highest-velocity, high-volume post-sales segment.
• Design scalable playbooks embedding AI agents into everyday AM workflows.
• Drive ElevenAgents adoption as agent of choice across Corporate portfolio.

What they offer

• Annual professional development stipend
• Annual social travel stipend to meet colleagues
• Annual team offsite in new location
• Monthly co-working stipend if not near hub

Ideal candidate

Commercial player-coach who thrives in high-velocity scale and loves building repeatable playbooks. Feedback-driven leader passionate about AI-first workflows, customer impact, and coaching teams to exceed retention and expansion goals.

Requirements

• Experience in Account Management, Sales, Customer Success or post-sales SaaS roles with high-volume corporate books
• Proven track record owning and exceeding renewals, expansion, NRR/GRR and cross-sell targets
• 2+ years direct people leadership managing AMs/CSMs, driving team quota and coaching talent
• Passion for high-performance, feedback-driven culture grounded in accountability and customer impact
• Deep AI fluency with AI tools and agents embedded in daily workflow
• Player-coach mindset comfortable managing accounts directly while leading others
• Expertise in post-sales methodologies like success planning, adoption frameworks and ROI storytelling at scale
• Strong analytical and operational skills using data to forecast, segment and optimize large book