Account Manager - Mid-Market
ElevenLabs · New York · United States · San Francisco
Applied AIonsitemid-level
At a glance
Highlights
- Own 50-100 mid-market accounts defining AI-native voice experiences.
- Advise customers on agent design, voice customization and integrations.
- Drive NRR and cross-sell across ElevenLabs expanding product suite.
What they offer
- Annual discretionary learning & development stipend
- Annual discretionary social travel stipend to meet colleagues
- Annual company offsite
- Monthly co-working stipend if remote from hubs
- Quarterly variable compensation with accelerators for NRR overperformance
Ideal candidate
High-agency, commercially sharp account manager who loves partnering deeply with builders and turning product value into growth across a large book.
Requirements
- 3 to 5 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products
- Proven track record owning revenue outcomes end-to-end across quota, renewals and expansion
- Segment book by expansion potential and build business cases that land with economic buyers
- Able to hold technical conversations with developers and earn trust with API and AI concepts
- Use product data to spot health signals, expansion opportunities and churn risk early
- Adapt communication to founders, technical leads and procurement teams
- remote policy
- remote-first
Lab profile
About ElevenLabs
AI research and product company building human-like voice models for users and businesses.
What they build
- Human-like AI voice models
- Voice AI platform for businesses
Known for
- Human-like voice synthesis
- Enterprise adoption including Deutsche Telekom and Meta
Key facts
- Launched January 2023
- Raised $781M in funding
- Backed by Andreessen Horowitz, ICONIQ Growth and Sequoia
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