Account Manager - Mid-Market
ElevenLabs · New York · United States · San Francisco
Applied AIonsitemid-level
At a glance
Highlights
- Own 50-100 mid-market accounts building AI-native voice experiences.
- Advise customers on agent design, voice customization and integrations.
- Drive expansion across ElevenLabs' voice, agents and creative platforms.
What they offer
- Annual discretionary learning & development stipend
- Annual discretionary social travel stipend
- Annual team offsite in global locations
- Monthly co-working stipend if not near a hub
- Quarterly variable compensation with NRR accelerators
Ideal candidate
Commercial, technical account manager with 3-5 years in SaaS who loves partnering deeply with founders and product teams. High-agency builder who uses data to stay ahead of churn and gets energized growing AI-native customer experiences.
Requirements
- 3-5 years in Account Management or Customer Success in B2B SaaS, developer tools or AI/ML
- Proven track record owning quota, renewals and expansion end-to-end without sales handoff
- Commercial approach to segmentation, expansion pipeline and business cases for economic buyers
- Comfortable holding technical conversations with developers and engineering teams
- Skilled at using product data to spot health signals, expansion chances and churn risk
- Experience in voice, audio or conversational AI is a plus
- remote policy
- remote-first
Lab profile
About ElevenLabs
AI research and product company building human-like voice models for users and businesses.
What they build
- Human-like AI voice models
- Voice AI platform for businesses
Known for
- Human-like voice synthesis
- Enterprise adoption including Deutsche Telekom and Meta
Key facts
- Launched January 2023
- Raised $781M in funding
- Backed by Andreessen Horowitz, ICONIQ Growth and Sequoia
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