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Senior Manager - IT Service Management and Digital Workspace

G42

Infrastructureonsitemanager
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At a glance

Highlights

  • Own ITSM platform roadmap, employee portal, self-service and connected workflows.
  • Automate onboarding, access and equipment journeys using AI-assisted capabilities.
  • Drive post-incident learning and mature incident, change and knowledge practices.

What they offer

  • Healthcare
  • Education support
  • Leave benefits
  • Learning, development and growth opportunities

Ideal candidate

Performance-driven service leader who builds stakeholder commitment and makes new practices stick. You thrive in ambiguity, coach teams well and care about practical, customer-centric AI solutions at scale.

Requirements

  • Build stakeholder commitment and make new practices stick
  • Clear communication, sound operational judgement and experience managing suppliers and competing priorities

Lab profile

About G42

Global AI group from Abu Dhabi building data centers, AI cloud, and applied AI products.

What they build

  • AI data centers
  • Hyperscale AI cloud infrastructure
  • Applied AI products via Inception

Known for

  • Vertically integrated AI stack
  • Applied AI research to deployment
  • Full-stack and solutions engineering
  • Enterprise cybersecurity expertise

Key facts

  • Founded in 2018
  • Headquartered in Abu Dhabi, UAE
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