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← Glean

Designated Technical Support Engineer - Central/East

Glean · New York, NY · Nashville (Office)

CHECKED 21H AGO

Applied AIonsite
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At a glance

Highlights

  • Own proactive and reactive support as trusted technical resource for customers.
  • Build a personalized knowledge assistant making company information accessible.
  • Configure content sources and educate customers to unlock more product value.

What they offer

  • 401(k) plan
  • Home office improvement stipend
  • Annual education and wellness stipends
  • Regular company events
  • Daily healthy lunches

Ideal candidate

Customer-obsessed support engineer who thrives on ownership and proactive problem-solving. You enjoy partnering closely with customers and translating technical issues into trusted, high-quality experiences.

remote policy
fully remote
hiring process
Includes a brief AI-focused exercise or discussion during interviews

Lab profile

About Glean

Work AI platform for enterprise search, assistant, and agents across company knowledge.

What they build

  • Enterprise Search
  • AI Assistant
  • AI Agents

Known for

  • 100+ enterprise SaaS connectors
  • Flexible LLM choice
  • Secure, open platform with robust APIs
  • Secure, governed enterprise AI platform
More about Glean →
Apply on the lab’s site ↗