Analyst, Customer Trust

Highlights

• Partner with GTM to unblock complex deals with timely security answers.
• Manage Trust Center and build AI-powered response automation workflows.
• Shape customer trust narrative across security, audit and AI innovation.

What they offer

• equity
• bonus

Ideal candidate

Customer-obsessed security generalist with 3+ years in trust or compliance who stays calm under pressure, translates complex controls for customers, and loves using AI to automate work.

Requirements

• 3+ years in Information Security, Customer Trust, Technical Program Management, or Security Consulting
• Comfortable navigating complex compliance frameworks and communicating controls to customers
• Exceptional client service skills translating technical and regulatory topics for non-technical stakeholders
• 1-2+ years leveraging AI models or automation to drive program efficiencies
• Strong analytical skills with dashboards and reporting on functional performance
• Comfort with ambiguity, patience, and calm decisiveness under pressure