Customer Success Leader, Southern Europe & DACH

Highlights

• Lead enterprise customer success across Southern Europe & DACH region.
• Build scalable playbooks for adoption, retention and expansion.
• Shape end-to-end customer experience with Product and GTM leaders.

Ideal candidate

Empathetic, outcome-driven leader who thrives scaling enterprise customer success. You love coaching high-performing teams, deepening C-level relationships, and turning customer insight into growth.

Requirements

• Proven background leading high-performing enterprise customer success teams
• Experience with strategic large enterprise and lighthouse accounts
• Expertise designing strategies for adoption, retention and expansion
• Strength in hiring, coaching and developing talent
• Superior communication and executive influencing skills
• Ability to thrive in fast-moving, dynamic environments