Program Manager, Customer Engagement

Highlights

• Own customer engagement programs spanning events, loyalty, and executive outreach.
• Lead community events, roundtables, and activations with strategic partners.
• Drive research and thought leadership initiatives from concept to delivery.

What they offer

• equity
• bonus

Ideal candidate

Resourceful, detail-obsessed operator with 5-8+ years in customer marketing or program management who thrives in ambiguity and takes pride in flawless execution and high-quality customer experiences.

Requirements

• 5-8+ years in customer marketing, program management, experiential marketing or related roles, ideally at high-growth SaaS
• Proven ability to independently own complex, multi-stakeholder initiatives from inception to completion
• Strong cross-functional leadership and stakeholder management, including senior internal and external stakeholders
• High ownership, sound judgment and bias toward action with minimal oversight
• Familiarity with Notion, Asana, Airtable or similar project management platforms