Senior Product Operations Manager

Highlights

• Be connective tissue across Product, Engineering, and GTM teams.
• Build Voice of Customer systems synthesizing feedback into product signals.
• Run Early Access Programs and own high-confidence product launches.

What they offer

• Equity
• Bonus

Ideal candidate

A builder who thrives in ambiguity and creates structure from scratch. You bridge strategy and execution, love turning customer insight into impact, and push AI products to excellence for legal teams.

Requirements

• 5+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company
• You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them
• Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience
• Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs
• Proven ability to drive alignment across Product, GTM, and Engineering without direct authority
• Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment