Senior Solutions Architect

Highlights

• Lead technical discovery and demos shaping how customers adopt Harvey.
• Design secure, scalable architectures integrating Harvey into client workflows.
• Act as technical voice of customers influencing product roadmap priorities.

Ideal candidate

A customer-obsessed problem-solver with 5+ years bridging engineering and enterprise clients, you thrive translating complexity into outcomes and partnering with executives to drive AI adoption.

Requirements

• 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles.
• Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments.
• Experience partnering with Account Executives and post-sales teams to drive adoption, renewals, and expansion within enterprise accounts.
• Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts in a way that supports strategic decision-making.
• Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context.
• Strong communication skills, with the ability to translate between technical and non-technical audiences and build trust with senior stakeholders.
• Curiosity about AI and a desire to work in a fast-moving environment where products and customer use cases are evolving quickly.