Social Content and Community Manager

Highlights

• Shape how Harvey shows up in the feed across LinkedIn, Instagram and X.
• Turn launches and product news into channel-native posts, threads and replies.
• Own the social inbox and grow Harvey's community in legal and AI spaces.

What they offer

• Equity

Ideal candidate

A fast, sharp writer who lives in the replies and loves building engaged online communities. You blend creativity with care, sound judgment, and a passion for legal tech and AI conversations.

Requirements

• Range as a voice chameleon: you can write as the brand and for employees without losing the through-line.
• Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment, including difficult or sensitive exchanges.
• Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.
• Ability to move quickly on real-time moments while keeping quality and brand safety high.
• Strong organization and follow-through. You can manage a high volume of conversations and requests without dropping threads.
• Experience with social management, scheduling, and listening tools (e.g., Sprout Social, Hootsuite, Brandwatch, or similar).
• Comfort using analytics and engagement data to decide what you write and how you engage next.
• A collaborative approach and experience working across Marketing, Comms, Customer Success, Sales, and Legal.