User Success Manager
Imbue · San Francisco
Frontier labonsite$140k–$175k
At a glance
Highlights
- Help users get started and succeed with Imbue's open agent products.
- Build community spaces for users to learn, share, and shape products together.
- Create onboarding, docs, and workshops that help more people succeed.
What they offer
- Lunch provided daily (SF office)
- $250 lifestyle stipend per month
- Generous budget for self-improvement: coaching, courses, conferences, etc.
- Frequent team events, dinners, off-sites, and hangouts
Ideal candidate
A technical, people-oriented builder who loves talking to users, explaining complex ideas simply, and turning feedback into better products and community.
Requirements
- Experience in technical community, developer relations, technical customer success, solutions engineering, or another technical user-facing role
- Technical enough to dig into how a product works, reproduce problems, troubleshoot with users, and communicate with engineers
- Skilled at understanding what users actually need and explaining complicated technical ideas simply and clearly
- Good at building genuine relationships and communities with strong product intuition
- Comfortable with ambiguity and excited to build something before there is a playbook
Lab profile
About Imbue
Building open, customizable personal AI agents that put humans first and keep data in users' hands.
What they build
- Personal teams of AI agents
- Open-source tools for building custom agents
Known for
- Human-centered AI design
- User data ownership
- Open and customizable agents
Key facts
- Founded in 2021
- Headquartered in San Francisco, CA
- Raised $200M Series B at $1B+ valuation
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