Customer Success Engineer - LATAM
JetBrains · Remote, United States · United States
CHECKED 10H AGO
Big Tech AIremote$100k–$200k
At a glance
Highlights
- Serve as trusted technical advisor for enterprise LATAM accounts.
- Help customers adopt JetBrains tools to achieve business outcomes.
- Advocate for customers with product teams to shape enhancements.
What they offer
- Eligible for annual bonus, commission or incentive compensation
Ideal candidate
Customer-obsessed technologist with consulting experience who loves building relationships with enterprise users and guiding adoption. Collaborative, self-directed, and passionate about improving developer experience across LATAM.
Requirements
- Proven experience in technical consulting, customer success or customer-facing technical roles
- Strong English communication skills plus Portuguese or Spanish
- Extensive experience in software development, QA, IT, DevOps, ML or related IT field
- Hands-on knowledge of AI/LLMs for software development
- Exceptional presentation skills for demonstrating products to customers
- Experience working in or with large software development teams
- Ability to travel approximately 25% of the time
Lab profile
About JetBrains
Software company building intelligent developer tools, IDEs, and the Kotlin programming language.
What they build
- IntelliJ IDEA
- PyCharm
- Kotlin
Known for
- Intelligent IDEs and code analysis
- Developer productivity tools
- Programming language design
Key facts
- Founded in 2000
- Headquartered in Prague, Czech Republic
- Privately held and bootstrapped